What is the update process for Hach WIMS services and client?

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ID Artigo TE12401

Data da Publicação

Data da Publicação 03/17/2020
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Question
What is the update process for Hach WIMS services and client?
Summary
Update process for Hach WIMS
Answer
Download the most recent version of the services and client patch highlighted below from http://www.opssys.com/support_login.aspx



An account will need to be created if one does not exist, then the Product License will need to be added. 
When clicking download on each of the services, it will take you to a page of versions. Download the latest version for each service. 
Once the downloads are complete, move the files to the Hach WIMS server.

Once the downloads are on the server, please give WIMS Tech Support a call at 800-227-4224 ext 6113 so the agent can Webex on to the Hach WIMS server.
Once the Tech Support Agent is remoted into the server, the following will be performed:
  1. Update the services and client
  2. Update SQL OPSXXX Tables through Server Setup if required
  3. Test an auto update of a WIMS Client
The process after the downloads are complete should take 30 minutes unless permission issues or other unforeseen problems occur.

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